Spotify App opens but does not respond

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Spotify App opens but does not respond

icguana
Newbie

Hi!

 

I downloaded Sppotyfy on my Iphone 6s which is curently running on iOS 11.2.1. When I try opening the app it works just fine and I can see the sign up or login screen that has like a video on the back and evrything looks just fine, but when I click on login or signup the app does not respond. It doesn't do anything. Just stays there. Feels like the sign up and login buttons do not work. I really need help with this because I was thinking on purchasing a premiiun account, but if I can't login on my phone I won't waste the money. 

 

Thnakss!!

2 Replies
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Re: Spotify App opens but does not respond

Swanny
Community Legend
Hey @icguana, that's definitely not right at all! I would suggest uninstalling and reinstalling the app from the App Store, if that does nothing to resolve the issue, try turning your phone off and on again.

Let us know how you get on from there!

Re: Spotify App opens but does not respond

user-removed
Not applicable

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