Spotify Canvas stopped working

Spotify Canvas stopped working

sgrippy

 

Plan

Premium

Country

Netherlands

Device

(iPhone 13 Pro)

Operating System

(iOS 15.5)

 

My Question or Issue


Since a few weeks my Spotify doesn’t play the Canvas video’s anymore. The option disappeared and I can’t find a solution (neither on the forums here).

I have the latest version of the app, my phone is up-to-date and I don’t have data saver enabled within my Spotify settings. It seems that multiple people have this problem, without there being a solution or even reason why this is happening.

I produce music myself, so being able to see my own canvas would be nice, since I now need to ask friends to show it on their accounts.

Reply
1 Reply

Yordan

Hi @sgrippy!

 

Could you try logging in to your account on another mobile device (a friend's or a relative's would do) to see if the option is available there? You can also ask a friend or a relative who uses Spotify to log in to their account on your phone to check if the Canvas feature is still missing.

 

Let us know how it goes. Cheers!

YordanModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts