Since a few weeks my Spotify doesn’t play the Canvas video’s anymore. The option disappeared and I can’t find a solution (neither on the forums here).
I have the latest version of the app, my phone is up-to-date and I don’t have data saver enabled within my Spotify settings. It seems that multiple people have this problem, without there being a solution or even reason why this is happening.
I produce music myself, so being able to see my own canvas would be nice, since I now need to ask friends to show it on their accounts.
Could you try logging in to your account on another mobile device (a friend's or a relative's would do) to see if the option is available there? You can also ask a friend or a relative who uses Spotify to log in to their account on your phone to check if the Canvas feature is still missing.
Let us know how it goes. Cheers!
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