Spotify Deletes my albums and downloading again

Reply

Spotify Deletes my albums and downloading again

deadthecorpse
Visitor

Plan

Premium

Country

Turkey

Device

iPhone 7

Operating System

 

 

My Question or Issue

 spotify removed my downloaded albums continuous. I got almost 700 albums and some of them is always deleting and redownloading. Last night my 122 songs removed and re-downloaded. I thought this is a simple bug and now its okay. But now 166 more songs deleted and starting re-downloading. How can i fix this?

2 Replies

Re: Spotify Deletes my albums and downloading again

Rising Star 1 eltoch
Rising Star 1

Hi! Sorry to hear that, I've been through that myself before and for me it turned out to be because I was out of storage on my device. You might want to try clearing things up a bit.

 

If that doesn't sound like what's happening to you, you can try removing all your offline devices here! There can sometimes be a duplicate cache, and by removing all the offline devices this issue can be fixed. After that, reinstall the app and redownload your music! 

 

Hope this works for you :)

Re: Spotify Deletes my albums and downloading again

Rock Star 16
Rock Star 16

Hey @deadthecorpse, welcome to the Community.

Hope you're doing great!

I'd sugest checking this article for more help.

 

Thanks :)

LoxerRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
SUGGESTED POSTS