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Hi there,
I am having an annoying issue with my spotify App on IOS. I am using Spotify Premium on my IPhone 5s (Version 7.0.6).
When logging on to my premium account, Spotify signs me on, no problem so far. After a while (usually 3-7 days of usage) when I start the app, it has simply forgotten my log on - I am not led to my personal "homescreen", but to the sign-on-window. So I have to sign on again, which wouldn't be too bad - the really annoying thing is that EVERYTIME I am being signed out, the app deletes all the music I've been saving for offline playing.
That really pisses me off because I have to download it all again as soon as I get into my WLAN. Just to be kicked out a few days later again.
I already tried to delete the app an install it again. I am definitely using the newest version. Doesn't matter as well if I am using facebook for logging on or enter the credentials manually - tried both of it.
Any idea what is happening there and what I might do to solve the issue???
Thanks a lot!
Are you using any sort of cache cleaner?
@cheeky261 That shouldn't be causing offline music to disappear. I've moved this into the iOS section where you're more likely to get help.
Peter
Spotify Community Mentor and Troubleshooter
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