One of the members in my family plan that has an iPhone keeps getting a roaming error. The family memeber lives within the US and has their location set to the US. Is there a reason for this?
Maybe this member uses VPN in his phone - could you please ask him about it?
Ok, what exactly is the error?
Does it prevent him from using the app?
That's odd. Is his account in the Family Plan active?
You can check it here:
This 14 days message is only for Free members.
Is it possible that he's got a second Spotify account? In this case he might be logging in the wrong one...