Same thing on my ipx. I tried uninstalling and reinstalling the app and of course redownloading the music..... helped for a couple of hours. The same thing happened this morning. I am not going to reinstall the app again. Too much data to download for me
Just an update. I tried redownloading as someone suggested and this worked for a day or two but the issue just comes back. It’s unworkable for me and no one from Spotify even has any information on it. I’ve ended up switching to Apple Music who offer a free three month trial too so that’s always an option if you get stuck like me.
It also happened on my iPhone, but I figured out, it seems only to happen, if there are Spotify-apps on PC/Mac opened, which see the iPhone as Player and the play button is pressed (in the app). If I press pause on the Mac app, the iPhone stops also playing when it's been locked. This COULD also happen with an Echo Dot and Alexa having asked to play Spotify.
So for me it's not a direct failure of the smartphone app, more the combination of other linked Spotify apps which played proir without pausing while changing to the phone.
I happily switched to Apple Music. A music streaming app that prioritizes consistency and stability is really a breath of fresh air. I can't believe I put up with Spotify's lazy, directionless design for so long. I'll miss Spotify's recommendations, but they're not worth suffering through this kind of bullsh*t. I hope Spotify gets its act together before it runs out of money.
If it's not fixed by the time this is set to renew I am going to just cancel it as well and try apple music out, I've been more than patient waiting on a reply or resolution from Spotify I think.
This is yet another reason I keep things like this that 'auto renew' on a prepaid card, cancelling it will be absolutely no trouble.
It's really a great indication of just how terrible the management must be at Spotify to let such a stupid bug linger this log, if they cannot fix something THIS simple just how secure do you figure the systems where they store your login info, or your creditcard info they force you to save is? My money is on "Not very secure AT ALL"