Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Plan
Premium
Country
France
Device
iPhone 7
Operating System
iOS 13.3
My Question or Issue
It s been a week on Wifi and 4g:
- Songs from playlists play 10 sec
- Home does not load
- Search does not load
My phone is up-to-date with plenty of storage.
I deleted, installed again, logged out, logged in MANY times...
Since I m paying PREMIUM, please solve the problem... or I ll switch to Apple Music
Thx
Solved! Go to Solution.
Sorted! Same problem here! My VPN did the same...
Exactly the same problem here! Just made a topic about this. I'm in Canada btw
Sorted! Same problem here! My VPN did the same...
Yeap. The VPN was the cause. Works good now. So when will it be available with VPN then?
thx
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…