Spotify Premium does not work on my ipod touch

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Spotify Premium does not work on my ipod touch

steffipfeffi
Casual Listener

Hi,

 

I've used Spotify Premium for quite a long time on my iPod Touch without any issues. Suddenly, I was not able to open the app anymore. Whenever I try to open it, a white screen appears. I've stopped the app completey, deinstalled and installed it again, but still nothing has changed. I don't know what to do. I'm using iOS 6 on my iPod Touch.

 

Please advise.

 

Thanks,

Steffi

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Solution!

Peter__
Community Legend

Hey! Welcome to the community 🙂 

 

Can you try changing your region settings as outlined in this bugs topic and see if that makes any difference? 

Once you change them, you might need to fully restart your device by holding the home and lock buttons together for 10 seconds until the apple logo appears on the screen. 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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2 Replies
Solution!

Peter__
Community Legend

Hey! Welcome to the community 🙂 

 

Can you try changing your region settings as outlined in this bugs topic and see if that makes any difference? 

Once you change them, you might need to fully restart your device by holding the home and lock buttons together for 10 seconds until the apple logo appears on the screen. 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

View solution in original post

steffipfeffi
Casual Listener

Crazy, Peter. It worked :). Many thanks!!!

 

Have a great day,

Steffi

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