Spotify Premium not working

Reply
Highlighted

Spotify Premium not working

mariahbeecroft
Newbie

 

I have spotify premium so I could listen to music offline and it doesn't allow me to do that on my phone.  

1 Reply

Re: Spotify Premium not working

Rock Star 15
Rock Star 15

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps. I'd also recommend to install any pending updates and checking if you're subscribed to Premium in the Spotify subscription page from your Spotify account page.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

LoxerRock Star 15
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
SUGGESTED POSTS