Spotify Premium on iPad is grey

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Spotify Premium on iPad is grey

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My Spotify app will not download to IPad. It is ok on iPhone and PC. The Spotify app disappeared from IPad.
I can see it in the overview over apps bought, but I can not open this because it is "grey'.
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Re: Spotify Premium on iPad is grey

Roadie

Do you have anything set under Restrictions in Settings? Spotify is rated 12+, and if the App restrictions are set to lower than this it would result in exactly what you are seeing.

 

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Re: Spotify Premium on iPad is grey

Community Legend

What iOS version are you running? Are you saying the app isn't selectible, like the app isn't compatible?

 

What are the device details?

 

Liam

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Re: Spotify Premium on iPad is grey

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Re: Spotify Premium on iPad is grey

Roadie

From the iPad Home screen, if you swipe left to the search bar, can you search for Spotify that way?

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For common support questions, see support.spotify.com.
To judge my musical taste, check out my last.fm.
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Re: Spotify Premium on iPad is grey

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I can search for Spotify there but no hits on app just from mail and Internet.

I saw now that I had several apps that was "grey", so I will also ask Apple for help.
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Solution!

Re: Spotify Premium on iPad is grey

Roadie

Do you have anything set under Restrictions in Settings? Spotify is rated 12+, and if the App restrictions are set to lower than this it would result in exactly what you are seeing.

 

View solution in original post

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Re: Spotify Premium on iPad is grey

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@StevenR 

 

Good call. I'm an Android person and if an app has it's content rating above the minimum, it just doesn't show 🙂

 

@Sogstieika

 

Do you have any restrictions setup?

 

Liam

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