Spotify UI extends beyond iPhone X safe zone after using CarPlay

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Spotify UI extends beyond iPhone X safe zone after using CarPlay

passthecurry
Music Fan

when connecting to CarPlay via usb, the spotify UI on iPhone (NOT CARPAY) will go beyond the safe zone and off screen for iPhone X (see screenshot). 

Plan

Family premium 

Country

USA

 

Device

IPhone X

Operating System

(iOS 11.4.1)

 My Question or Issue

iphone x Spotify™️ UI goes beyond safe zone when and after connected to CarPlay 

 

968071DB-5D63-4860-BCBD-898CC3556D81.png
1 ACCEPTED SOLUTION

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Solution!

Re: Spotify UI extends beyond iPhone X safe zone after using CarPlay

Rock Star 16
Rock Star 16

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

LoxerRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
3 Replies
Highlighted
Solution!

Re: Spotify UI extends beyond iPhone X safe zone after using CarPlay

Rock Star 16
Rock Star 16

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

LoxerRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Spotify UI extends beyond iPhone X safe zone after using CarPlay

passthecurry
Music Fan

resarting my phone fixed it, oddly enough

Re: Spotify UI extends beyond iPhone X safe zone after using CarPlay

Rock Star 16
Rock Star 16

Really happy that you solved it! 🎉

 

If you need help with anything else I'll be…

https://open.spotify.com/track/40wFAseXr2d6XhCm0Il5R7

LoxerRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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