Thanks all for your help!
I'm trying to login to spotify on my iPhone. It's asking me to first disable offline mode in order to connect to Spotify. However, I can't get into spotify in order to disable the offline mode.
Any thoughts? Thanks so much!
Solved! Go to Solution.
Spotify support sent me this solution and it worked OK:
-- On your device open (System) Settings and start Application Manager
-- Look for Spotify and tap it
-- Press "Clear data"
-- If it's not greyed out, also press "Clear cache"
-- Uninstall the Spotify app
-- IMPORTANT: Completely turn off your device, then turn it back on again
-- If you can remove the battery, do so now, then put it back in, then turn your device back on
-- Using a file explorer app on your device, or your computer with your device connected over USB, look for a folder called com.spotify.mobile.android.ui. It's usually located in \Phone\Android\data\ (or in the folder you chose on your SD card when you started Spotify the first time)
-- Delete the com.spotify.mobile.android.ui folder(s)
-- Re-install Spotify by heading to m.spotify.com to make sure you're getting the latest version
Thank you, Spotify!