Need help? Check out Spotify Answers for solutions to a wide range of topics. |
Hi, I've a premium user account and an iPhone 6 64gb, in Spotify, in my music > song, i tick the "unavailable offline" switch, so all my songs should be downloaded and available offline. When I did that, Spotify start downloading all songs (about 5000) so I let it download over the night. When I wake up, the progress bar indicating the number downloaded and to still have to be download has disappear so everything should be downloaded but it's not, and when I had new songs, they are not added neither. I check my usage settings, I still have 10Gb available on my phone and Spotify is 15.4 Gb. I wonder why all the music are not downloaded. Is there a 15Gb limitation, or is it just a bug. I already tried to uninstall and reinstall, it,s the same.
Hello!
Each account is allowed a limit of 10,000 songs offline, and a maximum of 3 devices with offline playlists.
Hence the 3,333 number - that is for each device.
I'd reccommend you to check the downloaded songs on your devices and verify if you haven't achieved the limit.
Hope this helps! ♫
I've encountered the same problem as "teddybeers" and I don't even have 1.000 on the only device I use which is my 64 gb iphone 6s plus, so what's the deal?