Spotify change de musique tout seul

[Dams86]

Bonjour, je suis nouveau dans l’utilisation de Spotify. Depuis quelques temps, quand je lance ma playlist, au bout d’une ou deux chansons, Spotify change tout seul de musique et me mets un titre que je ne connais et que je n’ai pas demandé......un peu lourd à force. Avez vous une solution svp ? MERCI de votre aide !

Plan

Premium

Country

France

Device

iPhone 11

Operating System

iOS

My Question or Issue

[racheetah]

I just did a clean re-install and changed my password.  Still having the same issue - Spotify is automatically playing songs by KikkiTai and Cholosus (and others from the same playlist).  App version 8.5.94 on iPhone.  

[racheetah]

After the clean re-install and changing password (which did not work), I tried "sign out of all devices" and that seemed to do the trick.  For reference, here are the playlists/albums that kept automatically playing:

https://open.spotify.com/playlist/7nt8C2BiuQrAErZp742s9s

https://open.spotify.com/playlist/5jmyKT5wDgJSFdU2IuQTuy

https://open.spotify.com/album/5uaDIHkLh3bVmZPznQGDWR?si=jAU8C93nTpmrmmjnDJdR8Q

https://open.spotify.com/album/1skQSTamZZ7mgL8IbRq1Rs?si=4fs3i946THmLniJFqw_eLw

https://open.spotify.com/album/20ZtmDgkTcFQnEr16eFUBq?si=FvG4KVdVSQ-H43_Fv0DPrg

https://open.spotify.com/album/5YghIr5tKMmseZsbI8TAeA?si=MHZHvwHmR72ZXnsXA_kfkg

[CarlosE]

Hey @racheetah,

Thanks for keeping us posted and for the info you've shared.

We're glad to know that it worked and everything is running cool now.

If you need anything else, we're just a post away.

Have a good one 🙂

[Crazyguig]

Exactly the same for me.

same artists !!!

changed the password and logged out all device.

it changed nothing and the bug occurred just 1 minute after re-log

[Jeremy]

Hey there @Crazyguig,

Thank you for your post in this thread.

We recommend removing any third-party apps with access to your Spotify as they may have become compromised. You can grant access to them again if you want. 

Just to confirm - did you change the password for any service associated with your account, such as your email address, Facebook, or Apple? If you didn't we recommend that you do that as well.

Take care!

[cfox0201]

Same but the song is Easter by Flasterz. This happens on my home computer, work computer, and on my phone.

A clue could be....on my work computer, when the song interrupts, the volume gets muted, the replay icon gets activated, and the playlist switches to shuffle.

[Eni]

Hi @cfox0201, 

Thanks for reaching out about this here in the Community. 

We understand where you're coming from and we'll do our best to help you out.

No worries, in this case we'd recommend taking a look at this Spotify answer and following the steps you can find there. This will ensure that your account is secure and that you don't experience any of these interruptions. 

If you have any questions, just let us know.

[TheDirtyScopes]

I also have had the EASTER FLASTERZ issue described above. This user is a hacker and here is the playlist that is playing on my profile

https://open.spotify.com/user/l8owe3xr5o7gwn4dsoa8stlg7?si=37d088f8efe847a1

https://open.spotify.com/playlist/0sm7RRjAbFx1pY2J6wI8tT?si=31f84166a2b94cc2

Please close down this hacker. 

[Alex]

Hey @TheDirtyScopes,

Thanks for the report.

We've passed this info on to the right teams.

In the meantime we recommend running through @Eni's recommendations, to secure your account.

Cheers.