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Spotify doesn't fit on iPhone 5

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Spotify doesn't fit on iPhone 5

Hello,
Since I have changed my iPhone 5 LCD screen I have a "screen resolution" problem with the spotify app.

You can see the rending here:
[URL=http://www.hostingpics.net/viewer.php?id=249754image511.jpg][IMG]http://img11.hostingpics.net/pics/2...

The app doesn't resize on full screen and is unusable.
I tried to uninstall/reinstall the app, with and without a reboot in between, it didn't work.

Have you experienced this kind of error before? Is it possible that it is an hardware problem, even though my other apps are working fine?
After some searching on the web I didn't manage to find anyone having the same trouble I have, even with another app.

Thanks in advance.

 

MOD EDIT: I uploaded the pic as the link is slightly broken and updated the title for clarity.

249754image511.jpg
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Accepted Solutions
Marked as solution

Can you try to restart your phone and do a complete clean reinstallation?
https://support.spotify.com/sg-en/learn-more/faq/#!/article/reinstallation-of-spotify

If you can't solve the problem, there's a similar problem on the iPhone 4/4S, but not on iPhone 5 (as i'm using an iPhone 5 too):
http://community.spotify.com/t5/Help-iOS-iPhone-iPad-iPod-Touch/Spotify-doesn-t-fit-the-screen-iphon...
Meet Jeremy! | Day Entrepreneur, Night, Music Fanatic
I'm here to shuffle!

  • Write what matters in your heart to others, you never know whether you have another chance again.

View solution in original post

Marked as solution

Hi,

 

The simple reinstallation of the app doesn't work.

 

However the topic about the iPhone 4S was helpful!

The solution proposed there is correct:

- Make a backup on iTunes

- Restore iPhone as New

- Reinstall the backup

 

Eveything is working fine again 🙂

 

Thank you for the help!

View solution in original post

5 Replies
Marked as solution

Can you try to restart your phone and do a complete clean reinstallation?
https://support.spotify.com/sg-en/learn-more/faq/#!/article/reinstallation-of-spotify

If you can't solve the problem, there's a similar problem on the iPhone 4/4S, but not on iPhone 5 (as i'm using an iPhone 5 too):
http://community.spotify.com/t5/Help-iOS-iPhone-iPad-iPod-Touch/Spotify-doesn-t-fit-the-screen-iphon...
Meet Jeremy! | Day Entrepreneur, Night, Music Fanatic
I'm here to shuffle!

  • Write what matters in your heart to others, you never know whether you have another chance again.

Hi, thank you for your answer and links!
I can't do a reinstallation right now, but I will try that and come back to give my feedback!

Great @Zigoo let us know!
Meet Jeremy! | Day Entrepreneur, Night, Music Fanatic
I'm here to shuffle!

  • Write what matters in your heart to others, you never know whether you have another chance again.

Marked as solution

Hi,

 

The simple reinstallation of the app doesn't work.

 

However the topic about the iPhone 4S was helpful!

The solution proposed there is correct:

- Make a backup on iTunes

- Restore iPhone as New

- Reinstall the backup

 

Eveything is working fine again 🙂

 

Thank you for the help!

@Zigoo Glad all is well!
Meet Jeremy! | Day Entrepreneur, Night, Music Fanatic
I'm here to shuffle!

  • Write what matters in your heart to others, you never know whether you have another chance again.

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