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Spotify doesnt start after iOS 16.3 update, just shows the logo on startup

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Spotify doesnt start after iOS 16.3 update, just shows the logo on startup

Running iOS 16.3 and Spotify 8.7.94 and i tried reinstalling and clearing cache
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Hello! Yesterday Spotify updated to 8.7.94 and the problem is now gone for the iOS 16.3 Beta, works flawlessly. 

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Hey @_Pettson,

 

Thank you for reaching out to the Community and welcome.

 

We appreciate the troubleshooting you've tried so far and the info you included in your message. To continue investigating your case, would you mind checking on a different device (using your own account) to see if it makes any difference? If you don't have another one available, you can borrow one from a friend or family member to test it out.

 

It would also be great if you could have someone log in with their account on your device - such as a friend or a family member, to see if the issue persists. This will help us understand if it could be account-related or not.

 

We'll be on the lookout.

OscarDCModerator
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Hello OscarDC! 

I tried on another device (13 Pro running iOS 16.1 and Spotify 8.7.90) and it worked no problem. 

My guess is the problem is related to the 16.3 Beta update that i have on my 14 Pro. 
Is there any indications from other iOS Beta testers that there is issues? 

Regards!

Hey @_Pettson,

 

Thanks for getting back to us.

 

So far, we haven't had any similar reports, so if you're running a beta version of iOS, it's best to reach out to Apple Support and report to them directly the issues that you're experiencing.

 

Take care,

MihailYModerator
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Marked as solution

Hello! Yesterday Spotify updated to 8.7.94 and the problem is now gone for the iOS 16.3 Beta, works flawlessly. 

Hi there @_Pettson,

 

Thanks for letting us know that everything works fine again after the app has updated.

 

Cheers.

AlexModerator
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I’m running iOS 16.3 on an iPhone 14 (just updated today - 1/23/22) and Spotify won’t open. It does work on all other devices. I’ve uninstalled and reinstalled it and still nothing. It will only show the logo and then freeze. Any thoughts? Thanks!

Same issue on Iphone 14 Pro.
App won't open.

IOS 16.3 stock (updated today)
Spotify 8.8.2

Rebooted the iphone.
Clear cache
Reinstalled spotify from app store.

Nothing works.

Same here. Ios 16.3 update on iphone 14. Spotify does’nt launch anymore.

I’m having the same issue, running iOS 16.3 and Spotify version 8.8.2

 

Any solutions?

Same issue with not being able to open Spotify on iOS 16.3 for Spotify v 8.8.2

Hey, i recently update my IPhone 14 to the new ISO 16.3 and since it, can’t Launch Spotify anymore, any solutions ?

I updated iOS today to 16.3 and my Spotify doesn’t start. @Spotify can u fix this asap?

Same for me installed 16.3 yesterday and i have the latest version of spotify , the app wont start

Same thing happened to me! Update to newest OS and now Spotify won’t open

Same here for me. After installed 16.3 yesterday and I have the latest version of spotify , the app wont start. Stop at logo forever. Please fix!

Spotify 8.8.4 doesnt start after iOS 16.3 update, just shows the logo on startup. Iphone 14 Pro Max // Europe

 

Same problem here. After updating to iOS 16.3 on my iphone 14 pro, Spotify doesn't start. It is stuck on the launch screen. Uninstalling and reinstalling the app doesn't fix it.

My app is stuck on the loading Spotify logo screen and won’t log in. I’ve forced signed out of my account from web, deleted my app, reinstalled, and after trying to log back in again it is back in the same state.

 See attached image. 

55BCD6FF-3F94-4E0C-90AC-856B20A415C6.png

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