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Spotify goes to browser back to app to browser etc.

Spotify goes to browser back to app to browser etc.

Plan

Premium

Country

UK

Device

iPhone 11

Operating System

iOS 14.2

 

My Question or Issue

 

I swiped up on Instagram to view someone else’s playlist and now my Spotify is in a vicious loop of going to browser when I open the app, back to the app, back to the browser. Repeat infinity. 

So far I have;

restarted phone multiple times

closed all the internet tabs 

Reinstalled Spotify twice

tried to access the app offline 

Uninstalled Instagram to try open when it’s not on my phone and reinstalled 

 

I tried following the links to return to app or cancel when in the browser but nothing seems to matter when I return to the app manually it just doesn’t work even when closed down fully. 

 

does anyone else have any ideas? It’s unusable at the minute. 

Reply
1 Reply

Hey there @ElleJohnston,

 

Thank you for your post here in the Community.

 

Can you perform a clean reinstall? This will make sure there's no old cache files causing this.

 

It would also be great if you can let us know which version of the app you have?

 

We'll keep an eye out for your reply.

 

Cheers!

JeremyModerator
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