For some reason Spotify no longer downloads songs I wish to listen to offline on my iPhone 6. (IOS software up to date). Originally I though this was due to an issue with my old iPhone 6, however I'm now using a brand new one and I'm still having the same issue. I have over 28gb of space left also, so can't be due to that. Any help would be most appreciated. Thanks
No error message im afraid. When Spotify does download it will start with the downloading bar at the top of the app "downloading 4 out of 657" and after it gets through about 9-18 songs it just stops. After that, nothing else is downloaded despite still being on wifi and having the app open. I've got plenty of space left to download more. I wasn't initially realising it was doing this until I tried to play a particular track on my phone whilst offline and it was still in a pending download state.
If you see 3 offline devices on that webpage, I recommend that you remove all your offline devices. Then reinstall the app. Once you've done that, you should then be able to sync your songs without any problem. Provided that you haven't reached the limit of 3,333 songs per device.