Spotify not playing when I'm offline

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Spotify not playing when I'm offline

adonis99-73
Casual Listener

Plan

Premium

Canada

 

Device

Iphone 7

Operating System

iOS 12.2

 

I woke up today believing my spotify account would be able to operate the way it does everyday. I'm on my way to school with my data off and no wifi and my music suddenly stops working. My playlist and albums are all downloaded to play offline and it only seems to work if I have some sort of internet connection. Is this a new issue? Is there a way to fix it? It seems like it's only an issue on my phone but not on my macbook.

 

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Re: Spotify not playing when I'm offline

Nico
Community Legend

Hey @adonis99-73! Welcome to the Spotify Community. ^^

 

I'm sorry to hear that your app is acting up.

Have you tried reinstalling your app to see if that fixes this issue permanently? If not here's a step by step tutorial.

 

Let me know how it goes! ^^

Peace

3 Replies
Solution!

Re: Spotify not playing when I'm offline

Nico
Community Legend

Hey @adonis99-73! Welcome to the Spotify Community. ^^

 

I'm sorry to hear that your app is acting up.

Have you tried reinstalling your app to see if that fixes this issue permanently? If not here's a step by step tutorial.

 

Let me know how it goes! ^^

Peace

Re: Spotify not playing when I'm offline

adonis99-73
Casual Listener

Yes, this is the solution the spotfiy twitter account told me to do. Everything is back to the same once I redownloaded the app and my music.

Re: Spotify not playing when I'm offline

Nico
Community Legend

@adonis99-73 

I'm glad it's working for you again. ^^

 

Peace

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