Spotify not working in Alexa

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Spotify not working in Alexa

Voyseygw
Newbie
I subscribe to Amazon.es prime this gives me a subset of amazon music I have now subscribed to Spotify and added it to music in Alexa and made Spotify the default music service but when I ask for music it still use’s Amazon music. If I ask Alexa to play Spotify it says it can’t connect to device. Is it something to do with Spanish Amazon and uk registered Spotify?
3 Replies

Re: Spotify not working in Alexa

Moderator
Moderator

Hey @Voyseygw.

 

Thanks for reaching out to us about this :)

 

Do you mind making sure that you've linked your Spotify account to your Alex account by following the steps in this support article? 

 

Let us know if you're still having trouble after doing that - we'll be here to help ;)

PeterModerator
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Re: Spotify not working in Alexa

Nurse2290
Newbie

Mines is doing the same it was working before I’ve done all trouble shooting and even re installed apps both devices are online but nothing xxx

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Re: Spotify not working in Alexa

Moderator
Moderator

Hey @Nurse2290.

 

Thanks for reaching out! 

 

Just to confirm, have you tried what I suggested in my last post?

 

Keep us posted :)

PeterModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
"It's my job to see the world and report back. It's my job to feel things fiercely.
And it's my job to be present." - Maggie Rogers
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