Spotify (on IPhone) automatically switches to the same song after a few seconds

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Spotify (on IPhone) automatically switches to the same song after a few seconds

ronb2
Casual Listener

Spotify (on iPhone) automatically switches to the same song (call it song X) after playing any other song after a few seconds. It does not matter which song I play (playlist or not) it switches to song X automatically. When  I select don’t play the artist of song ‘X’, it still automatically switches from my selected song, however there is nothing/silence i.e. no song is played after the automatic switch (after a few seconds of the selected song is played) from my selected song occurs. BTW - I have tried deleting Spotify and reinstalling, however this did not resolve the issue.

 

Plan: Premium

Country: Australia 

 

Device

iPhone X

Operating System

iOS 12.2

 

 

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Re: Spotify (on IPhone) automatically switches to the same song after a few seconds

Rock Star 16
Rock Star 16

Hey @ronb2, welcome to the Community.

Hope you're doing great!

 

Could you try using the Remove Offline devices and Sign Out Everywhere options, probably resetting your account's password too, from your Spotify account page?


Hope it helps 🙂

LoxerRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

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Solution!

Re: Spotify (on IPhone) automatically switches to the same song after a few seconds

Rock Star 16
Rock Star 16

Hey @ronb2, welcome to the Community.

Hope you're doing great!

 

Could you try using the Remove Offline devices and Sign Out Everywhere options, probably resetting your account's password too, from your Spotify account page?


Hope it helps 🙂

LoxerRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

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Re: Spotify (on IPhone) automatically switches to the same song after a few seconds

ronb2
Casual Listener

It’s a fix! All good now - thank you.

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