Spotify on iPhone frozen

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Spotify on iPhone frozen

eschenker15
Newbie

When trying to log into my spotify on the iPhone app, it becomes frozen and wont let me type or even click anything.

I've already tried deleting the app and reinstalling it as well as restarting my iPhone. I have the iPhone 6 on ios 10.2.1 and a premium spotify account. I am using the most recent version of spotify

 

3 Replies

Hubo
Rock Star 16
Rock Star 16

Hey @eschenker15! Welcome to the community!

 

That's weird! Do you use any third-party keyboards? Also, how much free space do you have left on your device? Let me know!

 

Take care! 🙂

HuboRock Star 16
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zhvdhadvaghdva
Newbie
No it didn't work. Like I said I'm on my iPhone and have plenty of space

Hubo
Rock Star 16
Rock Star 16

 Hey @zhvdhadvaghdva!

 

Alright, could you record a video of this happening or a screenshot? That'd be very helpful! 🙂 Also, could you try a reinstall of the Spotify app?

 

Have a great weekend!

HuboRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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