Spotify premium not working on phone

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Spotify premium not working on phone

thapatime
Newbie

Hey,

So I just purchased spotify premium, and it will not register on my phone.
As in i cannot stream songs on my iphone 4.

Help me please!

4 Replies

Re: Spotify premium not working on phone

harissma
Newbie

I've had the same problem today, bought a new premium membership yesterday..???

Re: Spotify premium not working on phone

Peter__
Community Legend

Hey! Welcome to the community :)

Can you try the steps outlined in this post?

Peter

Peter
Spotify Community Mentor and Troubleshooter

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Re: Spotify premium not working on phone

wjfa
Newbie

Hi there, I have tried all the recommended steops and still having problems, help. My account is still not showing that I have premium and the adds are still coming on.

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Re: Spotify premium not working on phone

MikeyB
Community Legend

Hi everyone! Welcome to the Spotify Community!

 

How long ago did you subcribe to Spotify Premium? Does the desktop version of Spotify indicate you're using Spotify Premium (check where the title via the top of the interface)? Unfortunately, for whatever reason is going on with the Internet, subscription status updates takes a while for it to synchronize across all of your devices. You should also verify on your profile page if you have successfully subscribed to Spotify Premium, :).

 

If you'd like, you can still try out these alternative situations. Sometimes, your device may not want to ask for new information regarding your account. In order to force it to do this, you can try doing the following...

 

  1. Log out of Spotify from your mobile device.
  2. Delete Spotify from your mobile device.
  3. Clear your device's cache (if applicable).
  4. Reboot your mobile device completely.
  5. Re-install Spotify.
  6. Log back in.

You can also check out this topic (the same one Peter suggested) to see if any of the advice given here would be able to help you out, ^_^.

 

Lemme know if any of these solutions were of assistance to you, :).

Spotify on!
Mikey

Spotify | Twitter



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