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Plan: Premium
Country: UK
Device
Multiple devices. Oneplus Nord and Motorola One
My Question or Issue
Around every 90 seconds from choosing my song, a completely random playlist starts playing. If I pause the song, it will resume by itself, also around the 90 second mark.
I have tried:
Signing out from all devices.
Changed my password
Clearing the queue of random songs.
Tested it from two different phones
Despite the above steps, the same playlist is auto queued again. I have attached the exact playlist below. All of those songs in the list appeared by themselves.
Clearly your service has been hacked. Someone is queueing up songs to influence rankings.
Hi @LuckyNumSleven,
Thanks for posting in the Spotify Community!
If you notice suspicious activity on your Spotify account, I highly recommend following all the steps provided in this support article in order to secure your account.
I also highly recommend reading this support article regarding measures you can take to protect your Spotify account.
Let me know if you have any other questions, and have a good day!
Hi there @jammiedodger092,
Thanks for reaching out to the Community and welcome!
We're sorry to hear this is happening, but no worries. We recommend following the steps in the articles that @AdamDam shared above to make sure there isn't any unauthorized access to your account.
If you have any questions, give us a shout.
Cheers.
Hey there @LuckyNumSleven,
We're always aiming to improve.
Can you confirm if you had your account hacked again?
We'll keep an eye out for your reply.
Take care!
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