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Spotify still playing music while answering a phone call on iPhone X

Solved!

Spotify still playing music while answering a phone call on iPhone X

If I'm listening to Spotify and someone calls me, the song keeps playing despite answering. I have to manually stop the player. Anyone with the same problem?

 

(Premium/Spain - iPhone X - iOS 11) 

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Accepted Solutions
Marked as solution

Hey, thanks for reaching out.

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstallation of the app. Just follow the steps here.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest!

View solution in original post

3 Replies
Marked as solution

Hey, thanks for reaching out.

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstallation of the app. Just follow the steps here.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest!

Thanks! That was so simple. 

Really happy that you resolved it! 🎉

 

https://open.spotify.com/track/2mUExuyvrSq46U3CEQWtpV

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