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Plan
Premium
Country
United States of America
Device
(iPhone 😎
Operating System
(iOS 11.2.6)
My Question or Issue
Every hour or so while listening to spotify, it will stop playing the music. Then when I click play it wont play. So now I have to completely close out of Spotify and reopen it and then search for the song to listen to it again.
Hey @brock0124, welcome to the community.
Hope you’re doing great!
In this case, if this happens again, I’d recommend a quick reinstall of the app following these steps.
If that doesn’t help, try restarting the device to see if that makes a difference.
Happy listening 🙂
Thanks for the reply!
Could you try removing your registered offline devices here: https://www.spotify.com/account/offline-devices/
If that doesn’t help, could you tell me your Spotify app version, and your device version.
Keep me posted.
Spotify Version: 8.4.**bleep**.787
iOS Version: 11.2.6
So far this issue has only gotten worse. I do appreciate your help though.
Thanks for the info 🙂
Could you try this using another device to see if the same issue happens there? Also, could you try using a different internet connection, and making sure that the app is up to date?
Keep me posted , I'm here and happy to help.
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