Spotify won't go online even though I have 4G LTE

[Captaincoolbean]

This issue just started today and I have tried reinstalling the app and other solutions I found online but it still doesn't work

[Jack · Accepted solution]

Hey @Captaincoolbean, help's here.

What exact iPhone model and iOS version are you using?

When you go to your mobile's Settings > Spotify > Mobile Data, is it toggled on green? If it is, could you try toggling it off, restarting the device, and going back to toggle that setting on again? Make sure you do this you have no apps running.

If it isn't toggled on, make sure it is.

Keep us posted!

[Captaincoolbean]

Thank you so much! It worked

[Jack]

Sweet, thanks for letting us know @Captaincoolbean!

If you need anything else from us, be sure to reach out again on the Community. We're also on Twitter or email, if you prefer.

Happy listening 🎶