Spotify won’t play downloaded or even start songs

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Spotify won’t play downloaded or even start songs

kathbergh
Newbie
  1. Plan

Premium

Country

Czech Republic 

 

Operating System

(iOS 10, iPhone 7 

 

My Question or Issue

My Spotify won’t play or even start playing downloaded songs. It puts it on, and gets stuck. I have a premium plan and unless I’m connected to the WiFi, it won’t play. Yet I have it downloaded. Please advise how to solve this???

1 Reply

Mario
Moderator
Moderator

Hey @kathbergh,

 

Thanks for reaching out about this here in the Community.

 

If you successfully downloaded some songs and each has a "green arrow" symbol next to the title, her's a couple of things you can try:

Note: You need to re-download your music after reinstalling the app. 

 

Let us know how you get on. We'll be here if there's anything else we can help with!

Mario Moderator
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