Spotify won't play on my iPhone

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Spotify won't play on my iPhone

Shaunal
Newbie
Spotify will play fine on my laptop but when I press shuffle on any playlist on my iPhone the song shows but won't start playing? I uninstalled then installed the app numerous times but this doesn't work? My playlists are also disappearing until I add a new one then they all come back!
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I'm afraid you've posted this in the wrong sub - forum. Y...

liamhiggins70
Newbie
I'm afraid you've posted this in the wrong sub - forum.
You need to use the "Help - iOS" sub - forum. Hope you find a resolution to your problem!

Re: Spotify won't play on my iPhone

MattSuda
Community Legend

Hey @Shaunal

 

I have moved your thread to the correct board. 

 

It could be a problem with your internet connection, Can you make sure you have a strong internet connection when using the Spotify app on your iPhone? It sounds like the song is trying to play, but it can't load.

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