I have a premium account but for some reason my playlists randomly have to be re downloaded so if im driving and away from wifi it uses alot of cellular data. It happens probably 4 to 5 times per month but the rest the time its 10 to 15 random songs that have to be redownloaded almost every day. Why am I paying for premium if i have to keep redownloading songs and unable to use premium feature of listening offline?
Either those song have not sync to your phone may be from exceeding your 3333 song capacity, hence its play over wifi and not offline... So you may be need to reduce you music library down to enable all those song to be downloaded, make sure the listen to offline is ticked and all songs are green
my samsung glaxaxy core prime says its downloaded all my songs to my playlist but when i go offline they wont play. i do have 28gb or space on my phone so i dont understand the problem. i just purchased the premium package and wondering how to cancel if this isnt fixed.
I've had Spotify Premium for a few months now and previously had no problems downloading songs from iTunes to Spotify, but with the last download, I was only able to play them on the desktop rather than my mobile version on my Galaxy S6. I disabled my firewall on my Macbook Pro, checked the memory, checked the song limit, deleted the app and reinstalled, checked to make sure I still had Premium, and turned my phone off and on. I have no idea what to do. I'm just left with a grey arrow with "Waiting to Download," even though I have tried downloading on wifi and cellular. There are only two songs I am attempting to download. Can anyone help me please? No solution I have seen has helped me.
Hi clay835. Cheers for the reply mate. Yeah well seems though we are both up the proverbial creek as we both have tried the same routes to sort this, well, nonsense to be polite, to no avail. Let's hope these characters pick this up and sort it as this problem is definetly in their backyard. If I hear from them I will let them know that you too are having similar problems. Take it easy. Simon. sfno111.
Hey Kshah2003. Downloaded a few albums to use offline signing in via google as had to get me password. Day later signed in with user name and password only to find that the downloads had buggered off. Both times my user name came up so it ain't like there's 2 accounts. Any clues? S.
At the moment I have a problem going on as well with offline sync.
It used to work just fine but all the songs on my phone won't play anymore.
Trying to solve it for the past month, but can't seem to do it..
I have spotify premium, all my songs have a green arrow, the offline mode in settings is on, I have about 500-600 songs downloaded, I have over 3gb left on the phone and over 14gb left on the SD-card (eventhough all the songs are downloaded to the SD-card), I redownloaded all the songs and reïnstalled the app as well and I have spotify version: 18.104.22.1684 armV7 at the moment.
It works when connected to Wi-Fi though, but haven't checked with data because I don't have any.
Anyone out there who can help me out?
By the way I am using an OnePlus X device with andoid 5.1.1 and Oxygen 2.2.2 in case needed.
Thanks in advance!
(Update: Might it be that my account is signing itself out? Because I use Spotify by signing in to facebook and it's always signing in on second attempt somehow.. It shows a long number code instead of my name, could that be the problem)??