It is the second time I have the premium family plan and on my PC it shows a premium account and on my iphone x it shows a free account and I can not use the benefit of listening off and running without the commercials etc ... how to solve this?
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My tracks aren’t downloading at all on online or offline mode
I paid the usual £10 on my laptop using a spotify code on a card that you get from stores. I went to download the tracks on wi-fi like I usually would so I can use on offline mode on my Ipod Touch & the tracks aren’t downloading at all, each time I hit the download button, it comes up with “want to play offline? Play tunes everywhere with Premium” and 2 buttons, one saying “got it” the other saying “dismiss”. HELP!
I'm having the same problem. I don't use Spotify on a pc just my android phone. I've tried different things. I'm getting frustrated now as I pay monthly for this and it just isn't working. When I'm looking for help I have to travel through posts for answers post here and hope for an answer. Why can't I just talk to someone?