Help Wizard

Step 1


Stop Suggestions/Play single Artist or Album

Stop Suggestions/Play single Artist or Album

I have a premium plan, using iPhone 7 and Spotify App V8.5.21.770 in US.


Issue: I search for an artist and select their album and select "Shuffle Play" Or select 1st song in the album. Instead of playing this album Spotify is playing other artists and suggestions.

Can this feature be turned off?

It is very annoying and frankly not user friendly. If I wanted to shuffle multiple artists I wouldnt select a speciic artist/album.


I already have "Autoplay" turned off in "Playback" under Settings.

1 Reply

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.


Make sure the play queue is empty and that you have the latest iOS and Spotify versions installed.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

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