Stuck on "Waiting to download"

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Stuck on "Waiting to download"

Casual Listener

Plan  Premium

Country  USA

Device  iPhone Xr

Operating System  12.3.1

 

My Question or Issue

I have a large-ish playlist that I have set on download on the phone app... so when I add new songs to it on the desktop app or on my iPad, it's supposed to automatically add those new songs to the download on my phone when I open it. I can see those newer songs in the playlist on my phone, but they don't have the green "downloaded" icon below them, and the indicator at the top reads "Waiting to download". Been stuck like this for a half hour. Is there a way to force this download to happen right now?

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Re: Stuck on "Waiting to download"

Rock Star 22
Rock Star 22

Hey @Onelittleworld, thanks for reaching out to the Community!

 

Could you try a clean reinstall of the Spotify app? If that doesn't help, could you try a different internet connection?

 

If you're still having issues, please send me a screenshot of the error message being shown.

 

Let me know how this goes 🙂

Billy-JRock Star 22
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

13 Replies
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Solution!

Re: Stuck on "Waiting to download"

Rock Star 22
Rock Star 22

Hey @Onelittleworld, thanks for reaching out to the Community!

 

Could you try a clean reinstall of the Spotify app? If that doesn't help, could you try a different internet connection?

 

If you're still having issues, please send me a screenshot of the error message being shown.

 

Let me know how this goes 🙂

Billy-JRock Star 22
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

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Re: Stuck on "Waiting to download"

Casual Listener

Hey there. I'm having the same issue and have tried numerous resolution attempts but nothing is working.

 

I don't mean to hijack this thread, but could you take a look at mine as well please?

https://community.spotify.com/t5/Android/Cannot-Sync-Download-Local-Files-on-Phone/m-p/4788524#M1537...

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Re: Stuck on "Waiting to download"

Casual Listener

Resolved. For whatever reason, the problem went away when I signed in to another WiFi server. Thanks for responding, Billy-J.

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Re: Stuck on "Waiting to download"

Rock Star 22
Rock Star 22

Hey @Onelittleworld,

 

Awesome! You're very welcome. If you need help with anything in the future, you can always let me know or start up a new thread in the Community.

 

Have a great day 🙂

Billy-JRock Star 22
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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Stuck on "Waiting to download" iPhone X

Newbie

I've had this same issue for a week now.

 

Suddenly nothing would download. I've tried changing the wifi, used my 4G, clean reinstalled the app multiple times (losing all previous downloads!!). I have space on my phone and a good connection.

 

It's infuriating that nothing seems to help.

 

Never had this problem with Apple music 🙂

Re: Stuck on "Waiting to download" iPhone X

Moderator
Moderator

Hey there @umami,

 

Thanks for reaching out and telling us what steps you've taken to solve this! 


How about this:

  1. You can check this article to make sure we've ticked off every possibility listed there that might be causing this issue.
  2. We'd advise you to disconnect all of your devices for offline listening. 
  3. Then please reinstall.
  4. Make sure Spotify is set as an exception for any cache-cleaning apps you might have on your phone. 
  5. Check that Spotify isn't enabled for battery optimization.

If that doesn't do it, let us know your OS and Spotify version! 

 

Thanks 🙂

 

PetyaModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
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Re: Stuck on "Waiting to download"

Visitor

I have the same problem with my "liked songs" playlist. It's been 2 days I think when I noticed that my spotify is stuck to "waiting to download". I tried connecting to a different wifi, reinstalled the app or even redownloaded the songs on my phone/laptop but unfortunately none of them worked. However, while I was scrolling to my playlist, I noticed that some of the songs are appeared to be grey. Found out that some of them are no longer available on spotify or unavailable to some countries. I tried removing those songs on my playlist and this solved my problem! Hope this will work for you too!

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Re: Stuck on "Waiting to download"

Casual Listener

Same here. Tried on different WiFi, cell data. Would be real nice to have this fixed.

 

i did notice some songs are greyed out (have explicit lyrics turned off so don’t have to worry with kids in the car). Some of those have downloaded though. Just disabled. So doesn’t seem the issue. 

manually going through and clicking on songs helped some, but not all. 

Didn’t want to uninstall and lose all downloads. 

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Re: Stuck on "Waiting to download"

Casual Listener
Ok. So as I’m writing this, having clicked thru all songs seems to have re-initiated the download.

Not sure that’s a great solution.
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