Stuck on same song

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Stuck on same song

staaal
Casual Listener

Plan

Free/Premium

Country

 

Device

iPhone 6s

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

iOS 11

 

My Question or Issue

Stuck on the same song; when I change to another song or playlist, etc.  spotify reverts back to the same song that is stuck.  Cannot get rid of this song.  Frustrating

 

2 Replies

Re: Stuck on same song

Rock Star 16
Rock Star 16

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

LoxerRock Star 16
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Re: Stuck on same song

staaal
Casual Listener
Problem resolved; my account was hacked. I changed the password and that
resolved my problem. Lot's of cleanup to remove artists that I do not want
to follow. Thanks for your assistance
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