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Sync local files from computer to iPhone 5S fails !

Sync local files from computer to iPhone 5S fails !

Hi !

 

Spotify premium member.

Windows 8 on my computer and iTunes for the music files / iPhone 5S.

I made some mixed local files / online files playlists. It seems that the local files that doesn't synchronize on my phone doesn't exist in the Spotify library.

The tracks are viewable on the playlists of my phone, but are in bright grey. When I click it, it says that I have to synchronize them with my computer. I already did it as asked, with the same wifi network and the offline mode turned on.

Thanks for the help !

 

Reply
3 Replies

Can you see you phone under "Devices" on the left hand side of the desktop app?

Peter
Spotify Community Mentor and Troubleshooter

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If this post was helpful, please add kudos below!

True ! Didn't notice it before..

So how can I do to make it recognize my phone Peter ?

Oops ! Seems my topic is already existing now.. But didn't read solution for that problem. I tried to reboot my phone, to switch off the firewall on my computer, to re-install Spotify on both devices (laptop and iPhone)..
: /

Pleeeeaaaasssssse, hellllllpppppppp ^^

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