The app doesnt work correctly in 1 month

Reply
Highlighted

The app doesnt work correctly in 1 month

UknownPerson
Roadie

I havent got any solutions on the problem on the app now. Its been 1 month with this bug that is going on, I cant get into anything on the app, Ive payed for 3 months and this is getting on my nerves. Please help me. Ive tried to write here 4 times before. 

15 Replies

Re: The app doesnt work correctly in 1 month

Josh
Community Legend

Hello!

What iOS version are you running? Also, have you tried a clean install? Directions here

Hope this helped :)


Don't forget to add your Kudos and mark as a solution if it helped you!

Follow me on Twitter

Whats a Spotify Rock Star?

Re: The app doesnt work correctly in 1 month

UknownPerson
Roadie

Ive tried a clean install on the iphone yes. Ive got the IOS 7.0.4

Re: The app doesn't work correctly in 1 month

Josh
Community Legend

Hello again!

 

Hmmm.. are you getting any error codes? Or is it just not launching? 

Hope this helped :)


Don't forget to add your Kudos and mark as a solution if it helped you!

Follow me on Twitter

Whats a Spotify Rock Star?

Re: The app doesn't work correctly in 1 month

UknownPerson
Roadie

Im getting into the Browse page where it just stands "Browse is not available while in offline mode" And I cant click anything its frozen. 

Re: The app doesn't work correctly in 1 month

Josh
Community Legend

I had this before, have you tried waiting 5 minutes or so and see if it becomes responsive? 

Hope this helped :)


Don't forget to add your Kudos and mark as a solution if it helped you!

Follow me on Twitter

Whats a Spotify Rock Star?

Re: The app doesn't work correctly in 1 month

UknownPerson
Roadie

It didnt work...

Re: The app doesn't work correctly in 1 month

Josh
Community Legend

Have you tried a soft reset on the iPhone?

Hope this helped :)


Don't forget to add your Kudos and mark as a solution if it helped you!

Follow me on Twitter

Whats a Spotify Rock Star?

Re: The app doesn't work correctly in 1 month

UknownPerson
Roadie

Yes I have. 

Re: The app doesn't work correctly in 1 month

UknownPerson
Roadie

For some weird reason it just started working now. but I know it will freeze before tomorrow

SUGGESTED POSTS