The music in my IPhone shuffles and pauses randomly without me asking the device to do it

[Elissagallego]

Plan

Premium

Country

Colombia

Operating System

iPhone 7 IOS 12.0

My Question or Issue

Hi, I have had issues with the music in Spotify. I play it on my device and randomly it is shuffled or pauses without me ordering it to do it. Please if someone would help me, It would be great

[Loxer]

Hey @Elissagallego, welcome to the Community.

Hope you're doing great!

I'd recommend performing a password reset and using the Sign Out Everywhere, Remove Offline devices from your Spotify account page

Hope it helps 🙂