The queue is still broken and the app crashes a lot

[Allove79]

Plan

Premium

Country

United States

Device

iPhone 11

Operating System

iOS 13.6

My Question or Issue

The queue is still broken and the app crashes a lot. 

[Elena]

Hey @Allove79!

Thanks for reaching out about this. We're sorry to hear that you're still having this issue, and we'd love to help you solve it.

Could you let us know your exact Spotify version and what troubleshooting steps you've tried so far?

We see that we've offered a clean reinstall in our earlier replies, could you confirm for us if the app behaves in the same way after that?

Can you also ask a friend or a family member to log in on your phone with their account to see if that makes a difference in how the queue appears?

We'll be on the lookout for your reply.

[Allove79]

Nothing is working. I switched from an iPhone 6s to an iPhone 11 and it still freezes/force closes/glitches.