Thumbs up/down button say 'something went wrong'

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Thumbs up/down button say 'something went wrong'

Casual Listener

hi universe

 

the 'thumbs up/down' in my spotify radio on iPhone and iPad do not work.  when i click, it first ssays 'improving' - fine - but then hit with 'something went wrong'. no change in song composiiton.

 

does  anybody have the same problem?

anybody can help?

 

thanks & happy day

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1 Reply
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Re: Thumbs up/down button say 'something went wrong'

Community Legend
Hi there,
Welcome at the Spotify Community!

Currently Spotify is investigating this issue. We'd like to get some details about the issue.

Could you please tell us:
- Your iOS and Spotify version.
- The approximate time (and timezone you're in) from when the problem occured.
- How you started your radio session (based on song [X], based on artist [X] of by using genre [X]?
- Have you only clicked the thumbs up/down buttons, or did you skip through lots of songs too?

Thank you!

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