Today's update and BMW Connected Drive

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Today's update and BMW Connected Drive

Dougie69
Casual Listener
Anyone else find that this integration no longer works after today's IOS update?

Only reason I ask as I was using Spotify this morning fine, downloaded the update in the afternoon, and when I drove home the the integration failed to appear as it when it was first introduced late last year.
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Re: Today's update and BMW Connected Drive

Dougie69
Casual Listener
I got in touch with their Twitter Support. If you do a soft reset on the phone (hold on/off and home button together and release when Apple logo appears) seems to have sorted it for me.
Solution!

Re: Today's update and BMW Connected Drive

Jordi
Community Legend

Hi guys,

 

Thanks for your reports.

 

This is a known issue and will be fixed as soon as possible! Keep an eye on this thread for future updates:
https://community.spotify.com/t5/Ongoing-Issues/BMW-integration-with-3-0-0-iOS-app/idi-p/1123705


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36 Replies

Re: Today's update and BMW Connected Drive

Coolblue256
Newbie
Stopped working after the update. The 2.3.0 update must have introduced a bug

Re: Today's update and BMW Connected Drive

ffarges
Casual Listener

exactly the same - the others apps from BMW Connected Drive (e.g Audible, TunesDB) are working perfectly since the 8.1.3 iOS release.

BMW Connected Drive and Spotify crash now.

 

PS: Fallback is I can still stream audio via USB - but that's no longer the integration as I lose all Search / Playlist functions integrated into the BMW navigation system.

 

I hope a fix wil be provided soon,

 

Solution!

Re: Today's update and BMW Connected Drive

Dougie69
Casual Listener
I got in touch with their Twitter Support. If you do a soft reset on the phone (hold on/off and home button together and release when Apple logo appears) seems to have sorted it for me.

Re: Today's update and BMW Connected Drive

ffarges
Casual Listener

thanks - will try it tomorrow morning (it's 11pm here) and report back

Re: Today's update and BMW Connected Drive

Rodrigo
Community Legend

@Dougie69 wrote:
I got in touch with their Twitter Support. If you do a soft reset on the phone (hold on/off and home button together and release when Apple logo appears) seems to have sorted it for me.

Hello everyone! @Coolblue256 @ffarges !

Can you check if that solution works for you too? I've already reported this issue, but please check if doing that solves the problem.

Re: Today's update and BMW Connected Drive

ffarges
Casual Listener

Hi @Rodrigo,

 

It works partially.... If I "reboot" the iPhone then it works seamlessly.

 

If not then it is not stable : roughly 33% of the time it works then 67% i have one of the following issue below

- today it dropped the music and restart it again for a couple of time

- it didn't find spotify...

- it find spotify - starts to play - but no sound (and the volume was on ;-)

 

The others apps from BMW Connected Drive (e.g Audible) are working perfectly.

 

Re: Today's update and BMW Connected Drive

Rodrigo
Community Legend
Thanks for the details. I'm passing it on to the team ;)

Re: Today's update and BMW Connected Drive

Pete
Roadie

Hey everyone!

 

Thank you for bringing this to our attention. We're currently investigating this as we speak, and working towards a resolution.

 

We'll be sure to keep you up to date as we progress.

Re: Today's update and BMW Connected Drive

philiphubs
Newbie

Is this resolved by now?

I can play Spotify via my BMW's speaker if I turn on the app, press play and have the iPhone connected to the car.

But I do not get the Spotify/BMW logo splash screen not am I able to control Spotify from the BMW's controler or see a Spotify menu option in Multimedia of the headunit. Therefoe, no selection of playlists, songs etc.

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