Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Tracks Stop playing in Mixed Playlist of Local and Spotify Tracks

Tracks Stop playing in Mixed Playlist of Local and Spotify Tracks

I am starting a new thread here because I think someone marked the old thread from over a year ago as solved when it is not.

 

There is an issue that has persisted through many versions of the Spotify IOS client.  When you have a mixed playlist with many tracks synced up from your local computer library, mixed with Spotify tracks from the Spotify cloud, the sound stops when you reach the second spotify track in your playlist.

 

The track still appears to play on the screen, but sound stops coming out.  You have to rewind that track back to the beginning and then sound comes out again.

 

You can test this by making a simply playlist:

 

Track 1 = A spotify only track

Track 2 = A local track (doesn't matter whether it's matched or not).

Track 3 = A spotify track.

 

Many other users have reported the same issue, but it is still persisting for ever a year.  This happens across multiple IOS devices.  This is very annoying for the many of us who have a library of purchased music, and we want to mix tracks from that library with spotify tracks from our spotify subscription.

 

Some users have claimed that this is also happening in the Android client, but I cannot validate that as I don't have an Andrdoid phone.

 

A couple of users have also claimed that this only happens when you are syncing specifically from tracks that are in an Apple Itunes library, and it has something to do with the fact that Itunes stores the track duration with decimal places in the number of seconds.  I think there may be something in this, but the workaround that was posted does not work.

 

Dear Spotify - can we please get an update on this and whether you ever intend to look at thsi and fix it?  If this is not a priority as you don't support having mixed playlists like this, please at least state that so that we can move on with correct information.  If not, please can you tell us whether this is being looked into at all?

 

cheers

Patrick.

Reply
0 Replies

Suggested posts