Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Search instead for
Did you mean:
Hi folks! We're aware of reports about your Wrapped stories misbehaving and we're looking into it. We've managed to fix the issue with the Wrapped banner/stories not showing up. More info here. If the stories cause your app to stop responding, please subscribe here. We'll keep you updated on that thread.
Need help? Check out Spotify Answers for solutions to a wide range of topics.
Just to clarify, what happens after you hit the download button?
Is it stay still checked (green) or it turns off, but your songs are still downloaded?
First thing to try is to log out and back in, it should refresh the app and may resolve the problem.
Other thing to try is go to your settings page, scroll down to the bottom, there you should see an option "clear cache and saved data" - tap it. It will clear everything on your app that is downloaded.