Un-downloadable songs

Solved!
Reply

Un-downloadable songs

ColonelMustard
Regular

I recently purchased spotify premium. I downloaded a playlist so i could listen to it offline on a plane trip. The majority of the songs downloaded except for a select few. Surely this isn't a liscensing problem? Any ideas as to why this is happening?

2 ACCEPTED SOLUTIONS

Accepted Solutions
Highlighted
Solution!

Re: Un-downloadable songs

Rock Star 21
Rock Star 21

Hi @ColonelMustard,

 

Have you tried a clean reinstall?

 

 

If you downloaded all songs from Spotify (and not your local files), this is definitely not a liscencing problem.

 

Please note that there is a setting called "sync over cellular" and if that's not turned on your music won't sync over 3G/4G.

 

Make sure you have enough space in your device. Spotify won't start synching normally unless you have 500MB-1GB of free space.

 

Check the Firewall - this might also be the cause.

 

Let me know if any of this helps 🙂

 

 

BittencourtRock Star 21
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

Highlighted
Solution!

Re: Un-downloadable songs

ColonelMustard
Regular
Thanks! It actually worked!

View solution in original post

4 Replies
Highlighted
Solution!

Re: Un-downloadable songs

Rock Star 21
Rock Star 21

Hi @ColonelMustard,

 

Have you tried a clean reinstall?

 

 

If you downloaded all songs from Spotify (and not your local files), this is definitely not a liscencing problem.

 

Please note that there is a setting called "sync over cellular" and if that's not turned on your music won't sync over 3G/4G.

 

Make sure you have enough space in your device. Spotify won't start synching normally unless you have 500MB-1GB of free space.

 

Check the Firewall - this might also be the cause.

 

Let me know if any of this helps 🙂

 

 

BittencourtRock Star 21
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

Highlighted
Solution!

Re: Un-downloadable songs

ColonelMustard
Regular
Thanks! It actually worked!

View solution in original post

Highlighted

Re: Un-downloadable songs

Rock Star 21
Rock Star 21
Great!! Was it the Firewall?
Please don't forget to give kudos/accept as solution 🙂
BittencourtRock Star 21
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
Highlighted

Re: Un-downloadable songs

ColonelMustard
Regular
I don't know. I reinstalled it and everything worked.
SUGGESTED POSTS