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Un-downloadable songs

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Un-downloadable songs

I recently purchased spotify premium. I downloaded a playlist so i could listen to it offline on a plane trip. The majority of the songs downloaded except for a select few. Surely this isn't a liscensing problem? Any ideas as to why this is happening?

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Hi @ColonelMustard,

 

Have you tried a clean reinstall?

 

 

If you downloaded all songs from Spotify (and not your local files), this is definitely not a liscencing problem.

 

Please note that there is a setting called "sync over cellular" and if that's not turned on your music won't sync over 3G/4G.

 

Make sure you have enough space in your device. Spotify won't start synching normally unless you have 500MB-1GB of free space.

 

Check the Firewall - this might also be the cause.

 

Let me know if any of this helps 🙂

 

 

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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Thanks! It actually worked!

View solution in original post

4 Replies
Marked as solution

Hi @ColonelMustard,

 

Have you tried a clean reinstall?

 

 

If you downloaded all songs from Spotify (and not your local files), this is definitely not a liscencing problem.

 

Please note that there is a setting called "sync over cellular" and if that's not turned on your music won't sync over 3G/4G.

 

Make sure you have enough space in your device. Spotify won't start synching normally unless you have 500MB-1GB of free space.

 

Check the Firewall - this might also be the cause.

 

Let me know if any of this helps 🙂

 

 

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
Marked as solution

Thanks! It actually worked!

Great!! Was it the Firewall?
Please don't forget to give kudos/accept as solution 🙂
BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

I don't know. I reinstalled it and everything worked.

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