Unable to go to specific album or artist on IOS app

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Unable to go to specific album or artist on IOS app

Casual Listener

 

 

Description

On the mobile app, whenever I try to navigate to a specific album or artist that I have saved, instead of directing me to that artist/album, I am instead redirected to the user profile for "Robert Andersson". I have never visited nor heard of this profile before this problem. 

 

A more detailed description, using numbered steps

1. Open Spotify app, and go to "Your Music". 

2. Selected either "Albums" or "Artists" (note: this problem does not occur when selecting "Playlists" or "Songs")

3. Selected a specific album or artist in my saved music.

4. Am redirected to the user profile of "Robert Andersson".

  

What I expected to happen

I expected to be able to go to the specific artist/album of my choosing's page, within my saved music

 

What actually happened

I am redirected to the user, "Robert Andersson".

 

My iPad/iPhone model

iPhone 5s

 

evice’s Operating System

8.3

 

Is your device jailbroken?

No.

 

Approximately how many playlists do you have?

Fewer than 10. Only one is synced for offline use.

 

My mobile Spotify version

3.2.0.1554

 

My desktop Spotify version (if applicable)

Not applicable. Problem does not occur on desktop version.

 

My provider and country

Sprint, United States

 

My username

rad?

 

Do you have any screenshots you can attach to more clearly explain your issue?

None at the moment. I can take screenshots of the profile, but I'm unsure how much help that would be. 

 

2 Replies
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Re: Unable to go to specific album or artist on IOS app

Casual Listener

I guess the first thing I'd try is hard closing the app and seeing if the problem persists? 

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Re: Unable to go to specific album or artist on IOS app

Casual Listener
I've tried quitting the app and restarting, and deleting the app and doing a cold reinstall and got nowhere.

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