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Unable to go to specific album or artist on IOS app

Unable to go to specific album or artist on IOS app




On the mobile app, whenever I try to navigate to a specific album or artist that I have saved, instead of directing me to that artist/album, I am instead redirected to the user profile for "Robert Andersson". I have never visited nor heard of this profile before this problem. 


A more detailed description, using numbered steps

1. Open Spotify app, and go to "Your Music". 

2. Selected either "Albums" or "Artists" (note: this problem does not occur when selecting "Playlists" or "Songs")

3. Selected a specific album or artist in my saved music.

4. Am redirected to the user profile of "Robert Andersson".


What I expected to happen

I expected to be able to go to the specific artist/album of my choosing's page, within my saved music


What actually happened

I am redirected to the user, "Robert Andersson".


My iPad/iPhone model

iPhone 5s


evice’s Operating System



Is your device jailbroken?



Approximately how many playlists do you have?

Fewer than 10. Only one is synced for offline use.


My mobile Spotify version


My desktop Spotify version (if applicable)

Not applicable. Problem does not occur on desktop version.


My provider and country

Sprint, United States


My username



Do you have any screenshots you can attach to more clearly explain your issue?

None at the moment. I can take screenshots of the profile, but I'm unsure how much help that would be. 


2 Replies

I guess the first thing I'd try is hard closing the app and seeing if the problem persists? 

I've tried quitting the app and restarting, and deleting the app and doing a cold reinstall and got nowhere.

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