Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
I have the exact same problem. I have logged in with Facebook and my Spotify credentials and neither allow me to play music on demand.
Hi, I'm having the same issue. I just signed up but my desktop and iphone are both still in free mode. Wassup with that?
Same here. Signed up for premium but now showing on iphone. synced phione with computer and turned off/back on. still only radio will play. suggestons?
With problems like this try to log out and then login back to Spotify.
I did...several times on my phone and desktop.
I also have the same problem, I recently upgraded to Premium yet my phone does not recognize the premium account.
Hey there and welcome to the Commnuity.
There is some problems with servers and servers should be up and running soon.
You have Premium ccount in Spotify system, the update is slow, apologies for that. You should get an Premium soon to your lovely device.
Also before that you might want to try to fishing this update manually, just log out from app and then log in back!
Yeah, logging out and logging back in does nothing for me.
Hey guys,
We're aware of some server issues on this at the moment. I'm going to keep this thread here updated with anything on this matter.
I'll lock this thread for now!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…