I've just had a bill for £35 extra data charges last month on Vodafone. This is a ridiculous issue, how can such a large and established company make such a massive mistake. ? and I don't suppose there are any spotify representatives monitoring this thread ?
spotify is happy that there are customers that don't have this issue
and no resources will be ever allocated to solve this problems for us. 2gb traffic for 2 hours of music is simply ridiculous. Once Spotify was a game changer in the way I consumed music and I thought I'd be loyal for ever.
Unluckily I discovered that somehow it depends on what Spotify Version you have on your phone. On another iPhone there is still an older version of spotify installed and this phone doesn't consume data like a black hole.
I kindly asked the support to provide a downgrade for me but they declined.
As attached, i received a notification from my network provider saying that my i have used up 90% of my data. Knowing something was wrong, i went to check my data usage and found out that Spotify had taken up 3gb++ of it and mostly were from background. Had my network operator notified me, i would have not known and might have been charge crazy amounts for my telephone bill. To add on, i was forced to not use my data until my it has been renew. I have always been a fan of Spotify, however, Lately, it has caused me such inconvenience. I hope you can get back to me ASAP and rectify the problem.
Has there been a solution to this issue yet? I've been saving music to my device for over a year, and only in the last 3 months has my data limit been an issue for me. It's solely because of Spotify! Saving songs to the decive is supposed to save data, right? Does saving songs not matter anymore?
My data plan just renewed 2 weeks ago, and I got a notification last night that I've already used up all of my data! I've uninstalled and reinstalled spotify on my phone like people on this forum suggested, but I'm afraid to turn it on and try it because I have no data left! This is ridiculous! I can't even use a useful app like Waze now, because all of my data has been used up. If I want to use an app like Waze to know where I need to drive to *for my job*, I need to pay my phone plan provider more money, thanks to Spotify.
Spotfy better find a solution for this, or else I will cancel my subscription and tell EVERYONE about this! I've spent the last 3 months paying extra on my phone bill just to use Sptoify the same amount that I've always used it! I'll save as many other people from this hassle as I can.
I'm experiencing exactly the same issue since April this year. Yesterday my Spotify has used more than 800 MB mobile data which is rediculous, since I used the app as usual. I'm looking forward a decision of this problem.