Very slow downloads on iPhone 5s

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Very slow downloads on iPhone 5s

user-removed
Not applicable

My spotify is taking literally hours to download just a single album (10 total songs).

It is connected to wi-fi and it is not a problem with my internet connection, seeing as every other app on the phone works just fine.

I have already tried going offline and  back online on the app.

I have already tried reinstalling the app.

UPnP is active on my router.

There is no restriction to the IP range that spotify uses on the router either.

It has been like this for days.

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Re: Very slow downloads on iPhone 5s

Erika
Roadie

Hey @user-removed and welcome to our Community!

 

That's not cool. Please follow the steps here:

 

 

  • Log in to your account page on our website and click Offline devices in the menu on the left.
  • Click REMOVE ALL DEVICES.
  • Reinstall the app with the steps from above.
  • Save your offline tracks again.

 

Does that help at all? Keep us posted 🙂

View solution in original post

2 Replies
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Solution!

Re: Very slow downloads on iPhone 5s

Erika
Roadie

Hey @user-removed and welcome to our Community!

 

That's not cool. Please follow the steps here:

 

 

  • Log in to your account page on our website and click Offline devices in the menu on the left.
  • Click REMOVE ALL DEVICES.
  • Reinstall the app with the steps from above.
  • Save your offline tracks again.

 

Does that help at all? Keep us posted 🙂

View solution in original post

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Re: Very slow downloads on iPhone 5s

Nouweland
Newbie

Did not make any difference, it alsmost it looks lke its limited by the spotify server. I can put it on low quality and then i goes much faster but i dont want that... very annoying. 

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