Very weird screen layout, app doesn't work anymore?

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Very weird screen layout, app doesn't work anymore?

Newbie

Plan

Premium

Country

 United States

Device

iPhone 6S

Operating System

iOS 12

 

Everytime I open spotify on my iphone, the buttons are all at the top of the screen and I can click on them, but I cant play any music through my phone. If i want to listen to spotify there, I have to start the song on my Mac, then transfer it over to my phone which is just not cool. I've attached a picture of what it looks like. Any suggestions???

 

 

unnamed.png
2 Replies
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Re: Very weird screen layout, app doesn't work anymore?

Newbie

I am having exactly the same problem and the same screen view - attached. This also happened after the recent IOS update. No idea how to resolve. 

5F865FB9-7923-4AEE-9744-16B107383A03.png
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Re: Very weird screen layout, app doesn't work anymore?

Rock Star 16
Rock Star 16

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps. I'd also recommend updating to iOS 12.0.1 🙂

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

LoxerRock Star 16
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