Having trouble seeing your Wrapped stories? To fix this, update the Spotify app to the latest version.

Find more info on our community FAQ.

Why does my music stop playing at 10 seconds?

Why does my music stop playing at 10 seconds?

I am a premium user and when I play my music on my cellular data it stops playing at 10 seconds this doesn't happen when I have wi-fi though. The only way I have gotten it to work was to turn off the wi-fi and cellular data on my phone and shuffle play. I use an iPhone 7plus my phone is on iOS 14.3 and Spotify is currently running on the version If someone could please help!

1 Reply

Hey @Maritsa, thanks for reaching out to the Community!

Thanks for all of the information you've provided so far. Could you try a clean reinstall of the app following these steps?

Let me know how this goes!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts